# Remote support script FIXME : [not publicly accessible on our Gitea](https://git.gnuragist.es/git/zebras/projets/src/branch/master/remote_support_script) loosely based on https://framagit.org/Yvan-Masson/RemoteHelpBuilder/tree/master/Linux-client ## required software this will only function on X11 based systems (no terminal-only, no wayland based...) ``` apt-get install yad x11vnc ``` ## post-install make sure user-permissions are well set on rsa private-key.. (ssh enforces user-only, read-only permissions) ``` chmod 0600 ./tunneluser.id_rsa ``` ## user connection description * click on "my-remote-help" * click on "validate" * give the GNUragist.es a phone call (0466 47 25 33) * GNUragist.es give you a password * type this password in the box * click on "to initiate connection" * if it's ok,user get a message "Connection established. Once assistance is finished please click on the button below." * click on "End connection and quit" * if the SSH connection does not succeed,user get a message "Sorry, connection could not be be established." * click on "Quit" * call the GNUragist.es * if the VNC server can not start,user get message "Sorry, remote control software could not be started:" * click on "Quit" * call the GNUragist.es